Weekly release: Sep 11, 2026
The agent can now manage mailbox forwarding and inbox rules on Microsoft 365. This release also adds ticket history to every Workflow, and four fixes.
Microsoft 365 mailbox forwarding
Set and clear mailbox forwarding, and list and remove inbox rules, on any Microsoft 365 tenant connected directly to Rallied.
- Forward a mailbox to another address, or remove forwarding that is already set.
- List the inbox rules on a mailbox and remove the ones that forward mail out.
Ticket history on Workflows
Every Workflow now lists the tickets it ran on, so you can see what a pre-approved Workflow actually did. Each row shows the client, the ticket, how many steps the agent ran, and the outcome: changes made, failed, or read-only. Rows open the ticket in ConnectWise, HaloPSA, or Autotask.
More in this release
- The agent no longer posts notes that repeat a technician's own update.
- Sensitive requests from unverified requesters now get a plan to approve, marked as unverified, instead of stopping.
- CIPP can be connected, edited, and disconnected without Microsoft 365 connected.
- Renaming a company in your PSA no longer creates a duplicate client in Rallied.